Cancellation & Refund Policy

At Social-India.com, we strive to provide the best possible services to our customers. Since we deal with digital services (such as social media marketing, promotions, and related solutions), our policies regarding cancellation and refunds are outlined below. Please read carefully before placing an order.

1. Order Cancellations

  • Orders once placed cannot be canceled if they are already in process or delivered.
  • Cancellations may be accepted only if the service has not been started yet and is still in a pending state.
  • To request a cancellation, customers must contact us at support@social-india.com with complete order details.

2. Refund Policy

We follow a no-refund policy for successfully delivered services because they are digital and non-reversible in nature. However, refunds may be considered under the following circumstances:

  • If the service was not delivered at all due to technical issues from our side.
  • If the order was placed but the service was not initiated within the specified time frame.
  • If there was a duplicate payment made by mistake.

All approved refunds will be processed back to the original payment method within 7-10 business days.

3. Non-Refundable Cases

No refunds will be issued if:

  • The order is already delivered as per the description.
  • The issue arises due to the customer providing incorrect or incomplete details.
  • The customer is dissatisfied with the result due to subjective expectations (e.g., speed, style, or quality, when the service has been delivered as described).
  • Service disruptions occur due to changes in third-party platforms (like Instagram, YouTube, or Facebook policies/updates).

4. Modifications & Adjustments

  • In certain cases, if you face issues with service delivery, we may offer adjustments or replacements instead of a refund.
  • Any such decisions will be made at the sole discretion of Social-India.com.

5. Contact Us

For cancellation or refund requests, please contact our support team:

📧 Email: socialindia011@gmail.com
🌐 Website: www.social-india.com

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